The Home Depot

I had (3) great experiences dealing with Ray in the flooring department. Ray was super knowledgeable and professional with the products Home Depot could offer for the remodeling of my new home. I came back (2) different times specifically for Ray to ensure my orders were placed correctly and everything was perfect -given the amount of money I was spending. I also signed up for the credit card with him. He was excellent to deal with, quick with technology and always followed up with the many questions I did have. Home Depot is lucky to have him!!!!

Impressively incompetent staff. I shop here out of necessity when going to a real lumber yard (Liberty Lumber is preferred) is not a practical Option. I try to give people the benefit of the doubt, but it took me 45 minutes to leave the store with 3 boxes of siding. Folks couldn’t find a fork truck operator, which is embarrassing enough. But after watching two grown men struggle to open the new pallet of siding for 10 minutes, I went to my truck and got my tools and opened it for them while they watched. The icing on the cake was that the cashier had to ask for help because they couldn’t figure out how to ring up a box of siding. Miserable training is a big factor. The employees are set up for failure, it it’s the pro contractors that suffer in wasted time and effort. If this is your go-to for materials, there are many better options in Pittsburgh. Only giving 2 stars because 1 star is already claimed by Lowe’s.

Go else where for appliances.homedepot charges 100 for delivery fee.doesnt take the old ones.an delivery company has a time anywhere from 6am to 10pm. An our frigerater when deleverd was damage all over an top crushed. An you must take it ur house they don't. Was a Hassel waiting from 6am they came 630pm an still didn't get it.go to lowes ,best buy

Today is Thursday. On October 30th my husband and I went to home Depot in bridgeville. We wanted to get carpet for the bedroom. we found out that to have them lay the carpet that they need to come out and measure the carpet. My Brother-in-law was coming into town and I needed it done within a week and a half. The lady from flooring that was helping me couldn't figure out how to do the billing from her computer but she could put me in for November third. she took me up to the customer service desk and they were able to take our payment for the carpet measure. Well November 3rd came and gone and nobody called to tell me we're coming or not . Nothing so I called them Monday evening and the woman in flooring dept. said your payment didn't go through and that's why nobody came. Why someone didn't call me is a mystery. So the next day Tuesday I went down to find out what could be done. They did find that I did pay. I mean we had information that I paid. I got the receipt and we looked up the credit card was paid out. The manager said that he could not have anyone come out the following day which by this point was the 8th but he said that they'll make it out sometime on the 9th. Well today is the 9th and I still have not heard anything from the home Depot company. I am beyond upset.

My best experience ever at a Depot. I entered at the Garden Shop in aim for Indoor Potting Soil. I walked through the store to the unbusy return desk and asked, "Where is the closest location to obtain a cart?" The Staff Attendant exclaimed, "Let me get you one." She walked from behind the desk, out the returns vestibule, and brought me a cart from the many that was hidden behind the wall and down the hall. I said, "Thank you, that was very nice. You could have told me they were there, I wouldn't have mind." She joyfully remarked, "I just want you to enjoy your shopping at the Home Depot--ENJOY!!! That was sweet and made my experience most rewarding. I collected two large bags of 'Indoor Soil' where another worker stood, and we had the conversation that Lowe's, her competitor, don't know what the item is--in two locations! She apoligize!! I said, "No apology needed. That's what brings me/us to you/Home Depot." She laughed, agreed, and said,"THANK YOU!". I went through the Garden Shop to check out, and the sweetest, most sincere young lady checked me out with pleasant conversation and thanked me for shopping Home Depot! I haven't had total friendly service, ANYEHERE, since moving to Carnegie from DC ten months ago. This was the best! They will be my first stop at my next need... THANK YOU HOME DEPOT!!!